Job Settings: Creating a Welcome Message

Edited


Brief Overview

The Welcome Message HTML feature allows you to customize the text shown to customers when they access their job or gallery. Using basic HTML formatting, you can add colors, headings, hyperlinks, and spacing to create a more engaging and professional message.

This feature is useful for:

  • Highlighting important ordering deadlines

  • Providing quick access to support

  • Adding school or organization branding

  • Creating clear customer instructions


Overview & Objective

In this article, you will learn how to:

  • Add line breaks and spacing

  • Create colored headings and paragraphs

  • Add clickable email links

  • Add clickable website links

  • Customize your Welcome Message using simple HTML

Using HTML formatting helps improve readability and makes important information stand out for customers.


Setup / Configuration

To edit your Welcome Message:

  1. Navigate to Job Settings

  2. Locate the Welcome Message HTML section

  3. Enter or paste your HTML code into the text field

  4. Save your changes

  5. Preview the message before publishing


💡 PRO TIP:
Always close your HTML tags properly (for example </p> or </a>). Missing closing tags can cause formatting issues in your message. You can use ai to help you write your HTML.


Step-by-Step Instructions

Add a Line Break

Use the following code to create spacing between lines:

<br></br>

Add a Colored Heading

Example of a red heading:

<h1 style="color:Red;">Welcome to Pretend Primary School</h1>

Result:

Welcome to Pretend Primary School


Add a Colored Paragraph

Example of blue text:

<p style="color:DodgerBlue;">Please order by 12/10/1986</p>

Result:

Please order by 12/10/1986


Add an Email Support Link

Create a clickable email button:

<a href="mailto:support@blueprint.com" style="color:red;">
Send email
</a>

Result:

Send email


Add a Website Hyperlink

Create a clickable website link:

<a href="https://onboarding.imagequix.com/en/articles/8763505-job-settings-welcome-message" style="color:red;">
Click here
</a>

Result:

Click here


Create a Full Customer Support Message

Example:

<h1 style="color:Red;">Welcome to Pretend Primary School</h1>
<br></br>

<p style="color:DodgerBlue;">Please order by 12/10/1986</p>
<br></br>

<p>
If you have any issues ordering, please email support -
<a href="mailto:support@blueprint.com" style="color:red;">
Send email
</a>
</p>

<br></br>

<p>
If you are having any trouble ordering, please
<a href="https://onboarding.imagequix.com/" style="color:red;">
contact us here
</a>
</p>


Advanced Options / Additional Rules

  • HTML is case-sensitive in some environments, so consistent formatting is recommended.

  • You can combine multiple formatting styles within the same Welcome Message.

  • Hyperlinks must include:

    • mailto: for email links

    • https:// for website links

  • Inline styling using style="color:..." allows you to customize text colors.

  • Excessive HTML formatting may impact readability, so keep messaging clean and simple.


Common Questions

Q: Why is my formatting not displaying correctly?

A:
Check that all HTML tags are properly closed. Missing tags such as </p> or </a> are the most common cause of formatting issues.


Q: Can I add multiple colors to the same message?

A:
Yes. You can apply different colors to headings, paragraphs, and hyperlinks using inline style formatting.


Q: Why is my hyperlink not clickable?

A:
Make sure your hyperlink includes the full URL beginning with https:// or uses mailto: for email links.


Q: Can I preview my Welcome Message before customers see it?

A:
Yes. After saving your changes, preview the Welcome Message to confirm formatting and links display correctly.


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