The Welcome Message HTML feature lets you customize the message customers see when they open their job or online gallery. By using simple HTML formatting, you can create a more engaging message that highlights important information and directs customers to the resources they need.

Whether you're reminding customers about ordering deadlines, providing support information, or adding your studio's branding, a well-designed Welcome Message helps create a better online experience.

In this article, you'll learn how to customize your Welcome Message using basic HTML formatting.

You can use HTML to:

• Add headings and paragraphs

• Insert line breaks and spacing

• Change text colors

• Create clickable email links

• Create clickable website links

• Make important information easier for customers to find

Using simple formatting improves readability and helps key information stand out during the ordering process.rs.

To edit your Welcome Message:

1. Open the appropriate Job.

2. Navigate to Job Settings.

3. Locate the Welcome Message HTML section.

4. Enter or paste your HTML code into the editor.

5. Save your changes.

6. Preview the message before making the job available to customers.

💡 PRO TIP: Preview your Welcome Message after making changes to confirm the formatting appears correctly on both desktop and mobile devices.

Use the following code to create spacing between lines:

<br></br>

Example of a red heading:

<h1 style="color:Red;">Welcome to Pretend Primary School</h1>

Welcome to Pretend Primary School

Example of blue text:

<p style="color:DodgerBlue;">Please order by 12/10/1986</p>

Please order by 12/10/1986

Create a clickable email button:

<a href="mailto:support@blueprint.com" style="color:red;">
Send email
</a>

Send email

Create a clickable website link:

<a href="https://onboarding.imagequix.com/en/articles/8763505-job-settings-welcome-message" style="color:red;">
Click here
</a>

Click here

Example:

<h1 style="color:Red;">Welcome to Pretend Primary School</h1>
<br></br>

<p style="color:DodgerBlue;">Please order by 12/10/1986</p>
<br></br>

<p>
If you have any issues ordering, please email support -
<a href="mailto:support@blueprint.com" style="color:red;">
Send email
</a>
</p>

<br></br>

<p>
If you are having any trouble ordering, please
<a href="https://onboarding.imagequix.com/" style="color:red;">
contact us here
</a>
</p>

• HTML is case-sensitive in some environments, so consistent formatting is recommended.

• You can combine multiple formatting styles within the same Welcome Message.

• Hyperlinks must include:

  • mailto: for email links

  • https:// for website links

• Inline styling using style="color:..." allows you to customize text colors.

• Excessive HTML formatting may impact readability, so keep messaging clean and simple.

A:
Check that all HTML tags are properly closed. Missing tags such as </p> or </a> are the most common cause of formatting issues.

A:
Yes. You can apply different colors to headings, paragraphs, and hyperlinks using inline style formatting.

A:
Make sure your hyperlink includes the full URL beginning with https:// or uses mailto: for email links.

A:
Yes. After saving your changes, preview the Welcome Message to confirm formatting and links display correctly.