Managing class composites, group photos, and team photos can look a little different depending on when those images are ready and how they’re being sold. This guide walks through the most common scenarios studios encounter in Captura Workflow and outlines the best approach for each one.

By the end of this article, you’ll know how to:

• Deliver group and composite images alongside individual photos

• Handle delayed composite delivery

• Use placeholder images when composites aren’t ready yet

• Preserve customer image selections when multiple poses are available

• Keep fulfillment running smoothly with minimal manual work

These workflows help studios make more time by reducing rework and keeping orders organized throughout the season.

Before getting started, make sure:

• Your subjects are properly assigned to Groups in Workflow

• Your products and packages are already created

• Your price sheets include the correct group/composite products

• Your image naming conventions are consistent (especially when using replacement workflows)

If you plan to manually fulfill composite products later, create a dedicated product such as:

• 8x10 Group

• Product Type: My Design Product

• Fulfillment: Leave Unassigned/Blank

This ensures the product can be sold now and fulfilled later once the final composite is ready.

💡 PRO TIP: When using placeholder images, keep the filename exactly the same when replacing the image later (example: Group.jpg). This allows Workflow’s Replace tool to update the gallery image correctly.

• Traditional group or team photos

• Class photos ready during initial image upload

• Selling group images in packages and à la carte

1. Upload the group image into Captura Workflow.

2. Assign the appropriate subjects to the Group.

3. Workflow will automatically display:

   • Individual images

   • Associated group image(s)
     inside the customer’s online gallery.

4. Customers can order both image types through packages or à la carte products.

This is the simplest workflow because everything is available at the same time and fulfillment can proceed normally.

📘 Reference: Using Groups in Captura Workflow

• Composite products created after picture day

• Sports composites

• Class composites requiring additional design work

1. Create a My Design Product called something like:

   • 8x10 Group

2. Add the product to:

   • Relevant price sheets

   • Packages

   • À la carte offerings

3. Leave Fulfillment unassigned because fulfillment will happen later manually.

1. Run an Orders Export to identify customers who purchased the composite product.

2. Create a Group in Workflow containing those subjects.

3. Create a Bulk Order for that Group.

4. Apply a 100% off discount code during checkout to zero out the order total.

This approach allows customers to purchase the composite during the initial sale window while giving your studio additional time to complete the artwork later.

📘 Reference: Creating orders for multiple subjects

• Composite image not ready yet

• You still want customers to order immediately

• You want the composite represented in the gallery before the final design is complete

Use this method only when customers are not choosing between multiple individual poses online.

1. Upload a placeholder composite image named something like:

   • Group.jpg

2. Assign subjects to the appropriate Group.

3. Customers will see:

   • Their individual image

   • The placeholder group/composite image
     in their gallery.

Once the final composite is ready:

1. Use the Replace Tool in Workflow.

2. Replace the original Group.jpg with the final composite image.

3. Keep the filename identical.

This updates the image shown in the online gallery.

1. Navigate to:

   • Orders

   • Tools

   • Reassign Images

2. Workflow will refresh the image assignments for affected orders.

3. The system will:

   • Pull the subject’s primary individual image

   • Pull the first associated group image

Once complete, orders are ready for fulfillment.

💡 Important: If a subject belongs to multiple groups, Workflow uses the first associated group image in the subject record.

📘 Reference: Using Groups in Captura Workflow

Use this method when customers had multiple individual image choices during ordering.

Running Reassign Images could overwrite the customer’s selected individual pose. To preserve those selections, orders must be updated manually.

1. Upload the placeholder image:

   • Group.jpg

2. Assign subjects to the appropriate Group.

3. Customers order using the placeholder image.

Once the final composite is ready:

1. Navigate to the Orders tab inside the job.

2. Open each affected order individually.

3. Edit the order and select the new composite image manually.

4. Save the updated order.

This preserves:

• The customer’s chosen individual pose

• The updated final composite image

Once all orders are updated, they’re ready for fulfillment.

📘 Reference: Importing Subject Data & Images

For placeholder workflows:

• Use simple consistent filenames

• Example:

  • Group.jpg

  • Team.jpg

  • Composite.jpg

Avoid renaming files later, since Replace workflows rely on matching filenames.

We don’t recommend using Reassign Images in that situation because it may overwrite the customer’s selected individual image. Instead, manually edit affected orders and select the updated composite image individually.

Leaving fulfillment blank allows the product to be sold immediately while giving your studio flexibility to manually fulfill it later once the composite is complete.

When using the Reassign Images tool, Workflow pulls the first associated group image found in the subject record.

Yes. Both the delayed fulfillment workflow and the placeholder image workflow allow studios to begin selling before the final composite artwork is complete.