Working with Class Composites, Group Photos, and Team Photos

Edited

There are several ways to manage class composites, group photos, and team photos in Captura Workflow. The best approach depends on when your final images are ready and how you plan to sell them.

This guide walks through the most common workflows so you can choose the option that best fits your studio.

Before you begin

Before setting up your workflow, make sure:

  • Subjects are assigned to the correct Groups.

  • Your products and packages have been created.

  • Your Price Sheet includes the required group or composite products.

  • You're using consistent filenames if you plan to replace placeholder images later.

If you'll be delivering composites after ordering has closed, we recommend creating a dedicated product, such as 8×10 Group, using:

  • Product Type: My Design Product

  • Fulfillment: Leave blank

This allows customers to purchase the product immediately while giving you the flexibility to fulfil it later.

Tip: If you're replacing a placeholder image later, keep the filename exactly the same (for example, Group.jpg). This allows Workflow's Replace tool to update the existing gallery image.


Option 1: Your group photo is ready

Best for:

  • School class photos

  • Team photos

  • Group images available on picture day

How it works

  1. Upload the finished group photo.

  2. Assign the subjects to the appropriate Group.

  3. Publish your gallery.

Customers will automatically see both their individual images and any associated group images in their gallery and can purchase them individually or as part of a package.

This is the simplest workflow because everything is available before orders begin.


Option 2: Your composite will be finished later

Best for:

  • Sports composites

  • Class composites

  • Any product that requires design work after picture day

Step 1: Create the product

Create a My Design Product (for example, 8×10 Group) and add it to your:

  • Price Sheets

  • Packages

  • À la carte products

Leave the Fulfillment field blank.

Step 2: Fulfil the product later

Once the composite has been completed:

  1. Export the orders containing the composite product.

  2. Create a Group containing those subjects.

  3. Create a Bulk Order for the Group.

  4. Apply a 100% discount so no additional payment is required.

This lets you begin selling immediately while giving your team time to complete the artwork.


Option 3: Use a placeholder image

If your composite isn't ready but you'd still like customers to order straight away, you can upload a placeholder image and replace it later.

The workflow you choose depends on whether customers can select between multiple individual poses.

Customers only have one individual image

  1. Upload a placeholder image (for example, Group.jpg).

  2. Assign the image to the appropriate Group.

  3. Once the final composite is ready, use the Replace tool to replace the placeholder image.

  4. Keep the filename exactly the same.

  5. Run Orders > Tools > Reassign Images.

Workflow updates affected orders using:

  • The subject's Primary Image.

  • The first associated Group image.

Note: If a subject belongs to multiple Groups, Workflow uses the first associated Group image.


Customers can choose from multiple poses

If customers selected their own individual pose during ordering, don't use Reassign Images.

Doing so may replace the customer's selected pose.

Instead:

  1. Replace the placeholder image in the gallery.

  2. Open each affected order.

  3. Edit the order and select the new composite image.

  4. Save the order.

Although this requires a little more work, it preserves the customer's original image selection.


Which workflow should I use?

If...

We recommend...

Your group photo is ready before ordering

Upload the final group image.

Your composite will be created later

Sell the product now and fulfil it later.

Customers only have one individual image

Use a placeholder image and run Reassign Images.

Customers can choose between multiple poses

Use a placeholder image and update orders manually.


Frequently Asked Questions

Can I use the Replace tool if customers selected from multiple poses?

Yes, but don't run Reassign Images afterwards. Instead, update each order manually so the customer's selected pose is preserved.

Why should my composite product have no fulfillment assigned?

Leaving fulfillment blank allows customers to purchase the product before the final composite has been created. You can fulfil the product once the artwork is complete.

What happens if a subject belongs to more than one Group?

When you run Reassign Images, Workflow uses the first associated Group image linked to that subject.

Can customers order composites before the final artwork is ready?

Yes. Both the delayed fulfillment workflow and the placeholder image workflow allow customers to purchase composites before the final image has been completed.

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