Free Shipping Threshold
Automatically reward larger orders with free shipping—no discount code required.
The Free Shipping Threshold feature in Workflow lets you set a minimum order amount that unlocks free shipping automatically at checkout. When a shopper’s cart reaches your threshold, shipping charges are removed instantly.
Why Studios Use Free Shipping Thresholds
Free shipping thresholds help studios make more by increasing average order value (AOV) without adding extra complexity to the shopping experience.
What This Helps You Do
What You Get | How It Helps You Make More |
|---|---|
Clear incentive | Shoppers know exactly what to do: reach the threshold and get free shipping |
Less manual work | Free shipping applies automatically—no codes to create or manage |
Consistent shopping experience | The same rule applies across every gallery using that cart template |
Flexible pricing strategy | Discount codes still work alongside your free shipping rules |
This feature works quietly in the background while encouraging shoppers to add just one more item to qualify.
Tip
We’ve seen the strongest results when the threshold is set just above your typical order value.
That small gap encourages shoppers to add a little more—without making the goal feel out of reach.
Set up a Free Shipping Threshold
In Workflow, Navigate to Shop > Cart Templates
Open an existing cart template or create a new one
Within the Shipping and Handling settings click the checkbox to "Allow Free Shipping"
Enter your minimum order amount
This amount is calculated before shipping and taxes
Save the cart template
Assign the template to the galleries where you want the rule to apply
Once enabled, everything runs automatically.
What Your Shoppers Will See
When They Qualify
Shoppers will see a completed progress bar in the side cart view when they add an item to cart and on the cart summary page.
Shipping charges are automatically removed at checkout
No code or coupon is required
When They Haven’t Reached the Threshold
Shoppers will see an incomplete progress bar in the side cart view when they add an item to cart and on the cart summary page.
Standard shipping rates continue to apply
In some galleries, shoppers may see progress messaging showing how close they are to free shipping
The experience stays simple and automatic from start to finish.
Choosing the Right Threshold
The best free shipping threshold depends on several factors, including:
Your current average order value (AOV)
Shipping costs
Seasonal growth goals
Your CSM can help you:
Identify a threshold that encourages larger orders
Balance revenue growth with shipping expenses
Align free shipping with your overall pricing and promotion strategy
Quick FAQ
Does this replace discount codes?
Free shipping is applied automatically when the threshold is met, while discount codes can still be used for other promotions.
What subtotal is used to determine qualification?
The threshold is based on the order subtotal before shipping and taxes.
If you’d like help reviewing your setup, your CSM or the Captura Support team can help.