Create Discount Codes

Edited

Use Discount Codes to Drive Revenue in Captura Workflow

Create smarter offers, automate incentives, and make more from every job

In Captura Workflow, discount codes aren’t just promotions—they’re tools to help your studio:

  • Increase participation

  • Boost average order value

  • Automate follow-up sales

👉 When used strategically, discount codes help you make more—without adding manual work


Phase 1: Create Standard Discount Codes

Drive promotions, test workflows, and increase conversions

Standard discount codes are ideal for:

  • Seasonal promotions

  • Flash sales

  • Testing your shop before launch


Step 1: Navigate to Discount Codes

Go to:
Shopping Cart → Create Discount Codes → New


Step 2: Define Your Code

Setting

What to Do

Why It Matters

Code Name

Enter customer-facing code (e.g., SPRING20)

This is what customers will enter

Character Limit

Max 15 characters

Prevents errors during setup

Case Sensitivity

Codes are case-sensitive

Must match exactly at checkout


⚠️ Important:
Make codes simple and easy to type to reduce customer errors.


Step 3: Set Usage Rules

Setting

Options

Why It Matters

Uses Allowed

Single-use or Unlimited

Controls how widely the code can be used

Minimum Order

Set required cart value

Prevents discounts on very small orders


⚠️ Important:
Minimum order cannot be $0
→ Use $0.01 if you want the code to apply to all orders


Step 4: Configure Value & Scope

Setting

Options

Why It Matters

Discount Type

Percentage or Fixed Amount

Controls how savings are applied

Apply To

Entire order or specific products

Allows targeted promotions


👉 Targeted discounts help protect margin while still increasing sales


Step 5: Schedule Your Code

Setting

What to Do

Start Date

Defaults to “now”

Expiration Date

Set clear end date to create urgency


👉 Time-bound offers drive faster purchasing decisions


Phase 2: Automate Sales with Shop Credit (BOO Workflow)

Turn one purchase into the next one automatically

The Based-on Order (BOO) workflow automatically generates a credit for a customer’s next purchase after they complete a qualifying order.

👉 This is one of the most effective ways to increase repeat purchases


Step 1: Create a BOO Discount Code

Follow the same setup as above, but:

Setting

Recommendation

Why It Matters

Type

Select Based-on Order

Enables automatic credit

Code Format

Use randomized codes

Prevents sharing and misuse

Usage

Single-use

Ensures one credit per customer


👉 This keeps your incentives controlled and secure


Step 2: Create a Trigger Product

In Designer, create a product that activates the credit.

Recommendation

Why It Matters

Use a non-print product (e.g., “Pre-Order Credit”)

Keeps workflow clean

Place in a non-print category

Avoids unnecessary lab processing


👉 This product acts as the bridge between first purchase and future credit


Step 3: Attach the Code to Your Price Sheet

  • Open your Price Sheet

  • Select the product or package that qualifies

  • Attach the BOO discount code


👉 This defines what purchase triggers the credit


Step 4: Let the Ecosystem Do the Work

Once a customer completes the qualifying order:

  • A credit is automatically generated

  • It is applied to their next order

  • No manual steps required


👉 This creates a seamless experience—and drives additional revenue automatically


Key Recommendations & Guardrails


Test Before You Launch

Action

Why It Matters

Create a $0 test code

Validate products and workflows

Submit a test order

Catch issues before customers do


👉 Testing prevents costly mistakes later


Choose the Right Scope

Type

When to Use

Global Codes

Apply across all jobs

Job-Specific Codes

Target a single event or school


👉 More control = more strategic promotions


Understand BOO Limitations

  • One credit per qualifying order

  • Not supported for Standard (non-subject) jobs


👉 Plan your workflow accordingly


Product-Specific Discounts

  • Typically apply to one item per order


👉 Use this to guide customers toward specific products


What This Unlocks

When discount codes are used effectively:

  • You increase participation

  • You drive higher order values

  • You automate repeat purchases

👉 More revenue. Less manual effort.


Final Takeaway

Discount codes aren’t just discounts—they’re growth tools.

When you:

  • Create clear, targeted offers

  • Automate follow-up incentives

  • Test before launching

👉 You turn simple promotions into a system that helps your studio make more.

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