How do I edit an order in Workflow?

Edited

Edit an Order

You can make changes to an order in Workflow before it has been released for fulfillment.

If an order has already been released, you'll need to create a Reprint instead. See How do I Reprint an order in Captura Workflow? for more information.

What can be edited?

The following changes can be made to an unreleased order:

Apply a Black & White or Sepia filter.
Adjust the image crop, aspect ratio, rotation, or zoom.
Change the selected image or background for a print or package.
Update the billing or shipping address.
Edit the personalized text on a Designer product.

Note: Changes not listed above require a new order.

Edit an order

Open the job that contains the order.
Select the Orders tab.
Select the order you want to edit.
From the action bar, select ... > Edit Order.

Need to edit a released order?

Once an order has been released for fulfillment, it can no longer be edited.

If you need to make changes, use Quick Reprint to create a new version of the order with the required updates.

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